Support that stays after the sale
From choosing the right laser to keeping it running for years — installation, integration, process tuning, repair, spare parts and training from our U.S. team.
We solve fiber laser problems — fast
With more than 15 years of hands-on experience in fiber lasers, optoelectronics and laser control electronics, we know these systems from the inside out. When a laser stops, loses power or cuts poorly, our engineers find the root cause and get you back into production — quickly, reliably and at a fair cost.
We support the lasers we supply as well as other industrial fiber lasers already running on the market. Whatever the brand, if it is a fiber laser problem, we are ready to help.
QBH cable replacement for any industrial fiber laser
We replace QBH cables on the lasers we supply and on other industrial fiber lasers on the market. By keeping QBH cables and related parts in stock, we offer a fast, high-quality and cost-effective service that keeps your production running.
Our expert technical team and up-to-date equipment cover:
- QBH cable replacement
- QBH connector maintenance and quartz cleaning
- QBH cable and cutting-head integration
- Focus adjustment and cutting-parameter setup
- Test cuts and process verification
We are also happy to evaluate custom service requests specific to your system.
Request QBH Service
Full-lifecycle service for fiber laser systems
One accountable point of contact for our own laser systems and the partner equipment we represent in the U.S.
Application & product selection
We help you choose the right laser technology, power level and configuration for your materials, thicknesses and throughput goals.
- Pre-sales technical consulting
- Laser source and beam-profile selection
- Configuration and quotation
Installation & commissioning
On-site setup at your facility, so the system is producing parts — not waiting for a technician.
- Site preparation guidance
- Installation, alignment and start-up
- Acceptance testing and handover
Laser–machine integration
Integration of the laser source into new or existing machines and production lines.
- Control interface and I/O wiring
- Safety interlocks and chiller connection
- Communication: RS-485, Ethernet, CAN-BUS
QBH & cutting-head integration
Connection of the delivery fiber and processing head, matched to your process and optics.
- QBH connector integration
- Cutting and welding head setup
- Focus and beam-path verification
Process parameter tuning
Cutting and welding parameters dialed in for your materials, so you get quality and speed from day one.
- Cutting parameter optimization
- Welding and beam-profile settings
- Material and thickness libraries
Technical service & repair
Fast diagnostics and repair for laser sources and systems, on-site or at our facility.
- Remote and on-site troubleshooting
- QBH cable replacement
- Preventive maintenance programs
Spare parts
Optics, consumables and electronic modules supplied from the U.S. to keep downtime short.
- Protective windows and optics
- Control and driver electronics
- Fiber cables and consumables
Operator & maintenance training
Hands-on training so your team can run the system safely and get the most out of it.
- Safe operation and laser safety
- Routine maintenance
- Process optimization
Fiber optic & photonics support
Technical support for the fiber processing and fiber-optic sensing equipment we represent.
- Fiber processing systems and tools
- Fiber-optic sensing applications
- Software and data acquisition support
From first call to full production
Consult
Tell us about your parts, materials and production goals. We recommend the right system.
Configure
We configure the laser, optics and interfaces for your machine and process.
Install
Our engineers install, commission and tune the system at your facility.
Support
Service, spare parts and training for the life of the system.
Need service on a laser system?
Email support@origintechnologyllc.com with the laser model, serial number and what you are seeing. Our engineers will get back to you with next steps — remote diagnosis, a site visit or parts.